SEEK ACCOUNTABILITY OF TECHNOLOGICAL INVENTORY VIA ONE UNIFIED PROCESS AND SYSTEM:
In this day and age, the volume of spending on Telecommunications and Information Technology (IT) has gone up exponentially. It is an executive manager's nightmare. It impacts all areas of the Armed Forces and Federal Government. By implementing one standardized process and one method of tracking by which all agencies must order and purchase IT equipment through, it would undoubtedly cut not only millions of dollars, but billions of dollars from wasteful spending. It could be translated into abusive spending by some. Equipment (routers, switches, phones and cell phones...etc) is purchased and installed daily and forgotten and eventually abandoned. Circuits are purchased from vendors for thousands and agencies do not even know that they are paying for circuits long after the equipment has been de-installed. Stream line, stream line, and stream line with urgency. We must work towards a standard which will be easy to understand and easy to manage at all levels of the organizations. Today it is complicated for customers.
It seems each agency is continually spending money to study (benchmark) their agency's spending on technology and understand its operational spending without impact to the true state of this matter. Studies must lead to efficiency and ease. Establish one process and manage one warehouse inventory based on your agency (pre and post installation). Key is a singular standardized system which will allow for tailored yet controlled accountability.
Buy-in and training will be key. Expansive and aggressive training would include everyone from warehouse inventory managers, circuit installation teams, senior management, telecommunications request managers - all involved in the life cycle of circuit implementations for the LAN/WAN and Wireless environment. No more exceptions. No more rice bowling - please!