Last year I used the Defense Travel System (DTS) to book a flight from Washington, DC to Monterey, CA for a conference. My ticket cost us taxpayers over $2000! For that kind of money, I could have flown first class, but I ended up in coach on one of the worst seats on the plane - in the very last row of the plane, just in front of the bathroom and the galley. You know, one of the seats that don't recline.
I am SURE that I could have gone online and purchased that ticket on my own for less than 50% of what the government paid for it AND gotten a better seat (in coach) in the process! Just let me get online and find the best deal on my own seat and pay for it with my government travel card.