Create a Wikipedia Style search database for each government department where information can be user updated to reflect information regarding prodedural policy, standards, ethics, responces to questions etc. The problem with many government offices is that no two people can give you the same answer to the same question, the purpose of a wikipedia style site is so that users can go in, edit the information to reflect current information, and then provide a relevent url link verifying thier information to the reader. This would assist in preventing incorrect information being circulated via mouth and ensure that there is a fast and convenient way to located information both mundane and specific without having to go through slow channels of communication or the veritable "wild goose chase" for information that can occur.
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