Social Security Administration

Social Security Administration

Social Security Public education

Most of the Social Security employees who works on the phone or face to face with the public find themselves repeating the some information over and over during the day. Reason, the public is not well educated or knowledge of the Social Security Programs. It does not matter what level of education the person has, many people just are not aware of the Social Security rules and the benefits available to them. My suggestion ...more »

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0 votes
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Social Security Administration

Travel budget abuse oversight

It is a waste of Federal funds to continue very little oversight with respect to Executive and Management travel. Our District Manager who is retiring 08/03/2010 left Missoula MT for a regional Manager's in meeting in Denver CO on 07/27/2010 for four days. He will not return to his office with any information valuable to this office or the Agency ever. How is this justifiable?

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3 votes
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Social Security Administration

Stop Unnecessary office updates

We have been informed in our SSA office in GA that we are getting new cubicles. The office is only 5 years old, and the cubicles still seem new. I am a new employee at the office, so I cant compare it to the first day, but it all appears new to me. We are also getting a new phone system and the current one works great. The amount of money that will be spent on new cubicles, new phones and the equipment to run them, ...more »

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6 votes
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Social Security Administration

Processing On-line Claims at the ESC

SSA should partnership with local Employment Security Commissions (ESC) and have claimants submit claims through the ESC. There can be one SSA on hand for instructions, etc. and have approx. 10 to 20 claimants submit claims on line on a designated day of the week. You could schedule to accept claims at 9:00 a.m., 11:00 a.m., 1:00 p.m. and 3p.m., that will enable SSA to process approx. 80 cases on line on one day. If ...more »

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-3 votes
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Social Security Administration

using computer screens to detect macular degenerationion

Have easily accessed screen or screens with patterns designed to detect macular degeneration. I discovered my beginnings of this disease when I noticed distorted lines on the lined mcs remarks screen with the intense green lines against a black background, which my opthalmologist agreed was one of several means of daily monitoring the disease, in addition to Amsler grids. Distorted patterns and also changes in the ...more »

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1 vote
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Social Security Administration

Early out and comp pay

I suggest you issue written reminders to all employees regarding the useage of overtime and comp time; especially when there is an early out offered. And, given the fact that comp time can currently be carried for 26 pay periods before it is paid as overtime. This should save the agency a hefty amount of money!

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4 votes
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Social Security Administration

Improve Consistency of SSA Disability Evaluation Criteria by Testing

Some disability claimants are apparently easily found disabled, with less serious impairments, while others with more serious impairments are denied and must repeatedly appeal before being approved. The perception of inconsistent adjudication adds to SSA's appeals backlogs, making everyone wait longer. In 2001, based on a study begun in the late 1990s, the University of Illinois' Disability Research Institute recommended ...more »

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5 votes
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Social Security Administration

Streamlining the Overpayment Adjudication Process at SSA

I suggest you streamline the overpayment adjudication process. It would be more efficient to automatically address waiver in the adjudication of a claimant's challenge to an overpayment. This would reduce the number of hearings and ultimately requests for review. It would allow ALJ's to address all overpayment related issues in one step, instead of the current bifurcated process in which we handle overpayments and ...more »

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3 votes
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Social Security Administration

Multiple Claim Stations (MC Stations)

In the Social Security Field Office 1 Claim Representative works with 1 claimant at a time. To make better use of the Claims Representative, we can utilize the “self checkout idea”. For example: If 3 disability claimants need to file for disability; each claimant will log into an MC Station (equipped with a computer); the 3 claimants will proceed to complete their disability claim at their MC Station; 1 claims representative ...more »

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-1 votes
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Social Security Administration

New work schedule

Allow certain employees to work 9 hours for four weekdays and 4 hours on the remaining weekday. This is another option for employees working alternative work schedules.

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-2 votes
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Social Security Administration

Fee for Social Security Card

Current Situation: Social Security presently processes Social Security card applications without charging a fee. Clients that visit the field offices generally are surprised that we do not ask for a payment for this service. New Idea: I suggest that we require a payment for the completion of card applications. We already have the ability to receive payments via the overpayment and returned check systems. We can issue ...more »

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3 votes
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Social Security Administration

SSA should promote E-Services using Facebook Ads

Currently, the Social Security Administration is aggressively marketing electronic services. They are attempting to raise awareness of all of the services available to individuals on the web. More folks than ever are retiring spurred on by a sluggish economy. This has produced a very heavy workload for the Social Security Administration. Coupled with the massive wave of baby boomer retirements, the Agency is overwhelmed ...more »

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1 vote
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Social Security Administration

It's My Time

My suggestion is that each employee enter the facility and their sign in is taken on their computer through a program developed for just that. I may work with the 'card' or simply the sign in with your pin immeadtly opens the time and leave program. In this program you must sign in and out for the day, you would submit your leave slips, credit and overtime requests. Check calendars and schedule vacation times. The members ...more »

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4 votes
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Social Security Administration

Eliminate "maximum taxable earnings"

For 2010, the maximum taxable earnings amount for Social Security is $106,800. Those who earn more than that amount did not pay FICA taxes after the first $106,800. Remove the artificial limit and tax all earnings. Then there would be no lack of funding.

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-4 votes
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