Department of Defense

NMCI NMCI "Regular Help Desk" Customer Service: Improve Waits & Proficiency

I suggest you...drastically improve availability and technical proficiency of NMCI Regular Help Desk most especially during occasions of mass upgrades in software or equipment. - Lengthy queue times (15 - 20 minutes of late) - Inexperienced customer service reps (CSRs): Latest took 20 minutes to figure out a solution that has created as many issues as it has solved. - Add this up over all users of the net and it ...more »

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Department of Education

High School students to serve their country after graduation

What: After high school, graduates should serve their country for two years (AmeriCorps Vista, Army, Navy, etc…) Families will be able to choose the agency). After completion, they would either enter into a higher education institution, go into the workforce, or remain in the program. Majority of teens who enter into higher education after high school are not ready, disciplined and/or focus. The nation is spending billions ...more »

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Department of Commerce

Reduce janitorial services

I don't need my trash and recycling emptied every day! Every other day is fine. Similarly, we don't need the floors polished every week...

 

There are usually three people that come by my office every day -- it's excessive (not to mention disruptive).

 

I know many people depend on these jobs, but they are provided in excess and should be provided as necessary.

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Social Security Administration

A Web application that allows a person to get real-time data on the wait times of local Social Security offices

Although, the Social Security Administration is trying encourage people to use functions online to avoid people coming into field offices, people still come in and wait in lines. If a person has to come in, I think there should be a way that through someone's smartphone or computer they can search for local offices and find out what the average wait time will be. It would help SSA offices and people manage their time ...more »

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National Aeronautics and Space Administration

Unified Services Accounts - Less Passwords

Unify Computer servers access, creating one password for all service provided. Will reduce Maintenance and support services for the Networks.

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5 votes
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Executive Office of the President

Create Department of Volunteer Service - Solves Problems While Saving Millions

We need a national clarion call to mobilize volunteerism to solve our nation’s most challenging problems and to maximize our citizenry engagement – whether the challenges are local, regional, national or international. We can do this without adding to the national debt and in fact can create immediate cost savings without reinventing the wheel – we do so by calling a new generation of Americans and all generations to ...more »

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Department of Transportation

Where is Government-wide Service Catalogue?

PROBLEM: Government services are hard to locate, difficult to understand, compare or use, unrated by customers for performance, duplicative or wasteful, and tricky to retire or eliminate if not useful. SOLUTION: Establish a single, simple, understandable government wide catalogue of services that is searchable. Retire underused or low customer rated services and utilize savings to improve needed services. PROCESS: ...more »

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Legislative Branch

Identity Theft

Enact legislation requiring any business that utilizes photocopy machines to destroy or otherwise completely remove all of the data stored on the harddrives currently installed in virtually every modern-day photocopier prior to selling or disposing of the machines. Although many manufacturers offer software aimed at completely deleting data from the internal storage devices for an additional fee, companies purchasing ...more »

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Department of the Interior

National Park Passes For U.S. Citizens Only

I believe the Park Service would save a lot of money in both direct and indirect costs by only allowing U.S. Citizens to use/have National Parks Passes. Currently foreign tourists are buying the National Parks Passes - which are a smoking deal - and hitting our parks in a sort of "all you can eat buffet. I know I do this, certainly foreign tourists do as well! There are two major problems with this. Direct Cost: ...more »

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Department of Labor

Forward Moving -- Focus On High Unemployment Rate While Benefiting Local Communities

With over 450,000 initial Unemployment Insurance claims filed in the week ending July 3 and the number of Unemployment Insurance claims now totaling over 4 million, we should be looking at forward moving ideas that focus on the unemployed and the communities in which they live. I propose including a requirement of performing community service while receiving unemployment benefits. This will not only benefit communities ...more »

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Department of Labor

Forward Moving -- Focus On High Unemployment Rate While Benefiting Local Communities

With over 450,000 initial Unemployment Insurance claims filed in the week ending July 3 and the number of Unemployment Insurance claims now totaling over 4 million, we should be looking at forward moving ideas that focus on the unemployed and the communities in which they live. I propose including a requirement of performing community service while receiving unemployment benefits. This will not only benefit communities ...more »

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Department of Education

2 year voluntary civil service program for 18 year olds

Initiate a volunteer civil service program immediately for every student that reaches 18 years of age. Students will have the opportunity to provide meaningful community service that will provide inspiration, education, responsibility, and a connection to society. Civil service will include: >labor >construction >elderly care >child care >government internship The work experience will better prepare youth for a university ...more »

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