Allow beneficiaries of Social Security to access limited payment status information online. Functioning similarly to an online bank account, this feature would prevent many calls to the 1-800 number and many office visits for questions regarding payment status and overpayments. Not much would need to be available to prevent a significant portion of calls and visits. (Payment status, Overpayment balance, Recent checks, ...more »
Start remailing the leave and earning statements to save time and materials spent printing locally. The old statements also used less paper and were more environmentally friendly.
Stop mailing Social Security statements annually and instead mail them every three years. As part of their tax returns, most people retain the info they need to verify the info in the statement, so they would not be inconvenienced by less frequent mailing of the statements.