Eliminate the requirement to use a contract travel agency for airline ticketing (SATO). Each time an employee buys a ticket it costs a $13.95 fee if booked online or $29.95 if you book via phone. Govt. contract fares can be obtained by contacting the airline direct and it's fee free.
I recommend eliminating the requirement to book air travel through a government contracted travel company (Sato). I recently was required to book a flight to attend training in Huntsville, Al. The flight cost $1000 more to book through Sato than to book through a non contract internet site. Eliminating this requirement could save the government a substantial amount of money.
After a recent stint at one of the FLETC, it became blatantly obvious exactly how much in government funds is wasted via the government's contracts with travel agencies such as Sato/GetThere. An attempt to book a flight from New York to Charleston, which included a layover in Georgia, netted the contracted travel agency $1299+ taxes/fees, while a direct flight could have been booked through the airline's website at $180+... more »
In DoD, a travel system called DTS (Defense Travel System) is used for traveling. Currently when airfare is booked, a travel agency (SATO, etc) is used to book the trip. A charge of $11.20 is made for every ticket issued. DTS should be changed to book flights directly with the carrier (AA, Southwest, Delta, etc). This would cut out the middle man (SATO) and save dollars. Image if DoD had 1 millions flights scheduled... more »