Department of Agriculture

Centralized Management of Telecommunications Resources/Billing

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Community Member

APHIS has had great success in reducing telecommunications costs by implementing these things:

· Centralized oversight of billing. This has reduced the administrative burden of managing, ordering and paying for service and equipment.

· Consolidated account management and services (i.e. agency-wide “friends and family” cellular plan). This reduced the average cost per line of service from $71 to $41.


These efforts have resulted in cost savings of over $1,000,000 (or about 25%) per year with no reduction in service.


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Idea No. 10372