Each area within DHS seems to run its own security operations center, with seemingly no cross-agency coordination. In some cases, this unnecessarily complicates communications between different agencies. By fostering agencies and component collaboration as well as consolidating operations centers, DHS could take advantage of economies of scale to reduce the number of real estate contracts to manage and reduce space costs, while also resulting in faster communications. Savings could be realized by having multiple related agencies work together in the same centers. For example, one center could be concentrated around immigration and customs, another around critical infrastructure and key resources, one around cybersecurity, etc. This would encourage collaboration among agencies and groups with related missions. Improved awareness among stakeholders, along with improved efficiency and sharper focus, would go a long way towards measurable improvements at DHS.
Idea No. 9284