Department of Homeland Security

Remove requirement to use contract travel agency.

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Community Member

Eliminate the requirement to use a contract travel agency for airline ticketing (SATO). Each time an employee buys a ticket it costs a $13.95 fee if booked online or $29.95 if you book via phone. Govt. contract fares can be obtained by contacting the airline direct and it's fee free.

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Idea No. 15406