Create a single interface for all government computer systems. Currently, in my job as an immigration officer, I am required to access as many as twenty different systems, each of them with a unique username and password and wildly different interfaces, from mainframes to web-based php systems. A talented developer could create a single interface for accessing all of these systems and simplify the types of codes and reports that are required for each one, without sacrificing security or privacy. This would reduce the amount of training time for each system, the time spent switching between programs, and the time spent consulting with help desk support. Overall, there should also be an improvement in efficiency and identifying fraud.
Idea No. 13079