Any given week, Accounts Management / Taxpayer Assurance Program (AMTAP) executes in excess of 7500 wage and withholding verifications. At least 80% of the fax verifications come back “never employed.”
Currently, Tax Exam Techs are required to disposition each verification as “not employed,” AND ALSO attach a note with the EIN and the words “never employed.”
My suggestion is to add the disposition “never employed” as an option in the drop-down box, eliminating the need for the additional step of writing a note.
This could reduce the processing time by as much as 50%, increasing the productivity of the verification teams.
Additionally, this would also provide a more efficient and effective way to query this specific disposition for investigative purposes.