Get with the times, Fed! On-Line chat rooms should be created as a means to communicate with the government---run through each agency's web site. The web-sites could feature other available on-line services and FAQ sections.
Offer a budget award to the Department/Agency which achieves cost-saving EO13514 targets ahead of schedule.
I suggest that 90% of printers for computers in government use do not need color printers. Printers should be developed for government use with black only cartridges. These cartridges could be made to have 3 times the amount of ink they hold now. The amount of money spent on ink cartridges for computer printers is astronomical.